Shipping Policy
1. Processing Time
a. Order Processing: Orders are typically processed within 1-3 business days after
payment is received.
b. Custom or Personalized Items: Orders containing custom or personalized items
may require additional processing time.
2. Shipping Rates
a. Shipping Charges: Shipping charges are calculated based on the weight,
dimensions, and destination of the package.
3. Shipping Methods
a. Carrier: We use UPS, USPS, or Fedex for shipping our products.
b. Delivery Options: Standard and expedited shipping options are available. The
delivery time may vary depending on the selected option and the destination.
4. International Shipping
We currently do not offer international shipping
5. Order Tracking
Delivery Status: We are not responsible for delivery delays caused by the carrier or
factors beyond our control.
6. Address Accuracy
a. Responsibility: It is the responsibility of the customer to provide accurate and
complete shipping information. We are not responsible for shipments sent to incorrect
addresses provided by the customer.
b. Undeliverable Packages: If a package is returned as undeliverable, we will contact you to arrange for reshipment. Additional shipping charges may apply.
7. Shipping Restrictions
a. Restricted Areas: We may not be able to ship to certain remote or restricted areas. If your location is not serviceable, we will notify you and provide a refund.
8. Lost or Stolen Packages
a. Claims: If you believe your package is lost or stolen, please contact us immediately. We will work with the carrier to investigate the issue.
b. Replacement: In the event of a confirmed lost package, we will either issue a refund or send a replacement, as determined on a case-by-case basis.
9. Contact Information
If you have any questions or concerns about our Shipping Policy, please contact us.
10. Changes to This Shipping Policy
We reserve the right to update, change, or replace any part of this Shipping Policy. It is your responsibility to check our website periodically for changes. Your continued use of our website following the posting of any changes constitutes acceptance of those changes.